McDONALD'S CORPORATE SOCIAL RESPONSIBILTIY
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Choose the categories you wish to print from the list below.

  •  Overview
  •  Corporate Governance & Ethics
  •  Sustainable Supply Chain
  •  Nutrition & Well-being
  •  Environmental Responsibility
  •  Employment Experience
  •  Community
  •  Where We Are Going From Here
  •  Regional & Local Reports

Key Performance Indicators

 

Employment Experience8

EMPLOYEE TRAINING AND DEVELOPMENT

Crew members satisfied that they receive the training needed to do a good job
Year

2004

2005

2006

2007

Percentage

79.4%9

80.6%9

82%1

84%

Managers who feel the person they report to supports their professional development
Year

2004

2005

2006

2007

Percentage

80.3%10

81.6%10

82%11

83%11

Company-operated restaurant managers who started as crew members
Year

2004

2005

2006

2007

Percentage

NA

63.6%

64.9%

53%

Worldwide top management team who started as crew members
Year

2004

2005

2006

2007

Percentage

NA

42%

42%

42%

 

MANAGEMENT OPPORTUNITIES FOR WOMEN

Company-operated restaurant managers who are women
Year

2004

2005

2006

2007

Percentage

NA

44%

46.2%

49%

Worldwide leadership (VP and above) team who are women
Year

2004

2005

2006

2007

Percentage

NA

NA

26.4%

26.7%

Community

PHILANTHROPIC ACTIVITIES (WORLDWIDE)

Money raised by the McDonald's System, including employees, owner/operators, and suppliers, and with the help of customers, for RMHC and other charities
Year

2004

2005

2006

2007

Total in millions

NA

$60.9 M

$40.5 M

NA

Total corporate cash & in-kind contributions
Year

2004

2005

2006

2007

Contributions in millions

$9.2 M

$13.3 M

$13.6 M

$10.6 M

 

LOCAL ECONOMIC IMPACTS

Total capital expenditures worldwide (investments in new and existing restaurants)
Year

2004

2005

2006

2007

Investments in billions

$1.4 B

$1.6 B

$1.7 B

$1.9 B

 

SOCIAL TAXES

Total social taxes paid by McDonald's
Year

2004

2005

2006

2007

Taxes Paid in millions

$345.3 M

$382.3 M

$493 M6

$621 M6

McDonald’s Key Performance Indicator Summary: Measuring Performance

For our 2006 Worldwide Corporate Responsibility Report, we took a major step forward by establishing initial key performance indicators (KPIs) for each of our most material issues.

In the course of reviewing the 2006 KPI data, we have updated to reflect improved processes for data collection, analysis and reporting. Working with subject-matter experts and our internal audit team, we have clarified terms and instructions, developed additional reporting forms, and worked with field staff to strengthen their understanding of the process.

With this report, we are able to report metrics representing a greater number of markets with improved accuracy. We will continue our work to embed the process in our ongoing operations and expand it, for all KPIs, to all of our largest markets.

Sustainable Supply Chain

SUPPLIER SOCIAL ACCOUNTABILITY (WORLDWIDE)

Food, packaging and tier-1 equipment suppliers that have affirmed our Code of Conduct2
Year2004200520062007
% of Supplier facilities
57.0%89.0%93.5%92%

 

ANIMAL WELFARE (WORLDWIDE) 

Supplier meat (including beef, pork and poultry) processing plants audited
Year2004200520062007
# of Suppliers534521562513

Nutrition & Well-being

OFFERING MENU CHOICE

Items, per market menu, that contain at least 1 serving of fruit or vegetables
Year

2004

2005

2006

2007

Average #

NA

NA

6.1

6.1

Items, per market menu, that contain at least ½ serving of fruit or vegetables
Year

2004

2005

2006

2007

Average #

NA

NA

9.9

10.9

 

PROVIDING NUTRITION INFORMATION

Nutrition information available In-restaurant
Year

2004

2005

2006

2007

% of Top 9 markets

100%

100%

100%

100%

Nutrition information available Out-of-restaurant
Year

2004

2005

2006

2007

% of Top 9 markets

100%

100%

100%

100%

Environmental Responsibility

RESTAURANT-LEVEL ELECTRICAL ENERGY USE3

Kilowatt hours used per transaction count (TC), resulting from electrical energy use in the restaurant
Year

2004

2005

2006

2007

KwH/TC

NA4

NA4

1.15

1.15

 

GREENHOUSE GAS EMISSIONS3

CO2 emissions (in tons) resulting from electrical energy use in the restaurant
Year

2004

2005

2006

2007

Tons of CO2

NA4

NA4

1.71 M

1.88 M

 

ENVIRONMENTAL IMPACTS OF CONSUMER PACKAGING5

Packaging used, by weight, per transaction count
Year

2004

2005

2006

2007

Amount in lbs.

NA

0.1396

0.1387

0.1357

Packaging material that is made from recycled paper
Year

2004

2005

2006

2007

Percentage

NA

31.5%6

33.1%7

29.8%7

 

1 Except as otherwise noted, figures are for our nine largest markets: Australia, Brazil, Canada, China, France, Germany, Japan, the U.K. and the U.S. Organizational structures vary by market. McDonald’s Japan is a publicly traded company and is approximately 50% owned by McDonald’s Corporation. Effective 2007, McDonald’s Brazil is owned by a developmental licensee.

2 Total number of suppliers varies from year to year based upon business needs. Includes suppliers identified to and confirmed by our program management firm as having signed the Code. Data reported is based on a cumulative total.

3 Includes energy data exclusively from company-operated restaurants except in Brazil and Japan where franchisee/developmental licensee restaurants are included due to organizational structure.

4 Data reported in 2004-05 cannot be compared with the most recent data and has been excluded from this chart to avoid confusion. Detailed methodology and historic data are available in the environmental responsibility section of this report.

5 Consumer packaging does not include pre-packaged items such as salad dressings.

6 Not including Brazil.

7 Not including China.

8 Data for restaurant employees are for company operated restaurants.

9 Not including Australia, Canada, China, Japan.

10 Not including Australia, Canada, China, Japan, U.K..

11 Not including Japan, Canada.

12 Not including Japan.

13 Not including Japan, Brazil.